When raw logfile data is being imported into the Data Manager, occasionally an error can occur with the import. If an error occurs and you are not aware of it, this data will not appear in reports, and data can be skewed. To avoid this, we recommend that you set the product to notify you if an error ever does occur with the import.

To set the email notification, go to Logfiles - Data Manager and click on the Settings link. Select the Enable radio button to Notify Admin of Errors and click Submit to save your changes. An email will now be sent to the Administrator email address that you set at the Setup - Email screen if there is ever an error with the import.

If you are an evaluator or customer of Wavecrest CyBlock and Cyfin products and are not already using our OtherWise service, we invite you to reduce the number of non-categorized sites and improve your reports . OtherWise is a voluntary and confidential program under which a site analyst will help you improve the quality and usability of your reports. This service is offered for free to all Wavecrest customers. To participate in OtherWise, follow these simple steps.

1. Go to Reports - Schedule and click on the Create link.
2. Select the Top Non-Categorized Sites report.
3. For Report Delivery, select to email the report to other recipient, and type in sites@wavecrest.net in the text field.
4. For the Timeframe, we recommend running the report weekly or monthly.
5. Click Submit to save your changes, and the report will now be emailed automatically to our site analysts at Wavecrest on a weekly or monthly basis (depending on the frequency you selected).

From now on, no further action is needed on your part. A site analyst will review the report to categorize any non-categorized sites and if necessary, alert you if there is any suspicious activity.

Visit our Web site or contact us to learn more about our OtherWise program.

New versions of Wavecrest Computing’s CyBlock and Cyfin Internet filtering and monitoring software were recently released. Below is a list of some of the enhancements included in these versions.

• Enhancement - Groups and IDs. Subgrouping up to 10 levels is supported.
• Enhancement - Run Now. You can now run any scheduled report immediately. Simply go to the Reports - Schedule - Run Now screen and click on the report you want to run. The report will be delivered using the scheduled report settings you previously configured.
• Enhancement - Array. The communication between computers in a Wavecrest product array has been enhanced to do authentication automatically. This prevents communication from halting when a “secondary” machine responds to a “primary” machine with an authentication request.
• Enhancement - Safe Search (CyBlock ISA Only). The Google and Yahoo Safe Search is now fully implemented with this release. Go to the Setup - Filtering screen to enable this feature.

For full release notes on the products, please visit the forum at http://forum.wavecrest.net/index.php. Current customers can download the latest release from their product by going to the Administration - Product Update screen.